The app allows servers to digitally record orders and keep track of customers’ requests.
The watch app works in conjunction with the mobile app to alert servers when orders are ready or there is a high-level priority that must be addressed.
Augmented reality glasses provide immediate access to customer’s wants and needs, while also providing a system for prioritizing tables.
–Kathryn McCullough, Google Reviews
Servers first enter a table’s order into their provided smart device.
Once the order is ready, the server is notified through smartwatch technology.
The order is taken to the table.
Servers use augmented reality to visualize customer wants and needs.
The app will allow servers to record orders and view order and table status, as well as keep track of table requests.
In addition to the digital order-taking system, servers will have augmented reality glasses to better understand customer needs. Each table will be color-coded based on level of need, and for each table that is kept green, the server will gain progress towards a microraise.
When the augmented reality glasses are in use, the server will see icons representing table number, food, drink, and bill. The color represents the importance that a server pay attention to the customer's needs.